Windows 8 Mail app - Guide

Email configuration for the Windows 8 Mail app

·         This guide will help you configure your webshield email address in Windows 8 Mail app.
The Mail icon

Step 1

·         From your Start screen, tap or click Mail.

·         If you're using a mouse, hover over the bottom right corner of the screen to make the Charm Menu appear, then click Settings.

·         If you're using a touchscreen, swipe in from the right edge of the screen to make the Charm Menu appear, then click Settings.

·         Select Accounts.

Screenshot: Locating 'Accounts' in the menu

Figure 1: Locating 'Accounts' in the menu

Step 2

·         Select Add an account.

Screenshot: 'Add an account' under Accounts

Figure 2: 'Add an account' under Accounts

Step 3

·         Select Other Account from the bottom of the list.

Screenshot: Select 'Other Account'

Figure 3: Select 'Other Account'

Step 4

·         In the Email address field, type your Webshield email address, e.g.,

·         In the Password field, enter your Webshield password, then click Show more details.

Figure 4: Entering your email address and password

Step 5

·         In the Incoming (IMAP) email server field, enter

·         In the Port field next to Incoming (IMAP) email server, enter 993.

·         Tick the Incoming server requires SSL box.

·         In the Outgoing (SMTP) email server field, enter

  • In the Port field next to Outgoing (SMTP) email server, enter 587.

·         Tick the Outgoing server requires SSL box.

·         Tick the Outgoing server requires authentication box.

·         Tick the Use the same username and password to send and receive email box.

·         Click Connect to complete setup.

Figure 5: All the required email settings

Congratulations! The Mail app is now configured for use.

Further Assistance

If you wish to use POP3 instead of IMAP - refer to POP3 details on our knowledgebase page:

If you are still having trouble setting up your webshield email address or would like to clarify some of the steps, pleasecall us on 1300 309 121 – or use a personal free webmail account (e.g. gmail) to send us an email at


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