Knowledgebase

How do I Change my email password?

Your email address password can be changed by logging on to webmail (roundcube).

If your email address is a webshield address (eg username@webshield.net.au) login here.

If you have a domain account (eg username@yourdomain.com.au) login here.

To login enter your email addresss and password.

Click on "Settings".

Click on "Password".

Enter your old password and your new password twice.

Note: Passwords must be at least 8 characters long and must contain a capital letter, a number, and a punctuation character (#$%&'"*+-,.:;!<=>?@[]/\(){}^_`)

If you have forgotten your email account password contact us here and we will reset the password for you.